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Front office executive/Front Office Assistant /Receptionalist

Currently workings as Hospitality industry, since 2 years as Front Office Assistant in “The Hans Hotel” Star Hotel in Hubli. During this on going tenure I am responsible for all the financial and operational activities in the Front Office and other core departments. The work includes:- Ensure setting up the systems and procedure of the Hotel. Support the overall strategic management of the Hotel. Increase the brand image of the Hotel. Ensure proper market mix, inventory and rate management to achieve the maximum average room rate through inventory & yield management. Work closely with the sales & marketing department in planning room requirements & assignment, price allocation and rooming list etc for ll the tour & convention groups as well as important guests. To build an effect team of employees & ensure smooth & efficient operation of the department maintaining the highest possible service standards. Selling, register guest and assign guest room as per their requirements. Co ordinate guest service. Maintaining the proper reservation status. Provide the information of the hotel, the surrounding the community and any attraction or events of interest to the guests. Maintain the accurate room status information and room key inventories Maintain guest account, monitoring credit limits and follow up the pending bills and payments. Produce guest account statements and complete proper financial settlements. Ensuring proper Billing Reporting to General Manager about the Suggestions/drawbacks/complaints /area where need improvements


Resume reference: abZQtIHF
Date last updated: 19 October 2008
   
Education: Bachelor's degree - Bachelor of science
Experience: 2 years
Employment situation: In permanent employment
Salary expectations: in India it RS 200000/- PER YEAR
Availability: Immediately
Type of employment: Full Time
Location: Karnātaka - Hubli
Looking to work in: Abroad, Goa, Karnātaka - in USA/Australia/UK/Bangalore/or any european countries
Age: 24
Gender: Male
Marital status: Single
Own transport: No
Driver's license: Yes
Citizenship: Indian
Right to work Yes, I have residence/work permit
English level: Fluent
Hindi level: Fluent

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